have created an account in Office 365 called [email protected]. I’ve assigned it a license and I can log into that account’s OWA, so I know the password is good.
In the Ricoh printer configuration, I have specified the following:
SMTP Server Name: smtp.office365.com 4
SMTP Port No.: 587
SMTP Authentication: On
SMTP Auth. Email Address: [email protected]
SMTP Auth. User Name: [email protected]
SMTP Auth. Password: ******* (It’s the correct password)
SMTP Auth Encryption: Auto-Select
Additionally, the Ricoh printers require you to specify a sender when you scan-to-email. In the sender information, I have the following:
SMTP Authentication: Enabled
SMTP User Name: [email protected]
SMTP Password: ******* (It’s the correct password)
It seems like no matter what combination of settings I choose, I cannot get this working. I’ve tried it with\without SMTP authentication on the sender, and SMTP Auth Encryption set to Active/Inactive/Autoselect.
The printer does support SSL/TLS, so I should be able to authenticate to Office 365 without any issues. Does anyone have a successful way to configure a Ricoh printer for Office 365?